Questions To Ask A Carpet Cleaning Company Before Hiring Them

May 27, 2022

Questions To Ask A Carpet Cleaning Company Before Hiring Them

The difference between a carpet and a floor is like grassland and a desert. You can never use your typical floor cleaning tricks on a carpet. The latter is the fatal mistake many people make. They believe that getting rid of a carpet stain is as easy as pouring a detergent over it and scrubbing it until the carpet is clean. The only thing you will accomplish by using these tricks are a strained hand and a carpet that refuses to dry up for days.

As one of Edmonton’s oldest and trusted carpet cleaners , we want to warn you that experimenting on your expensive carpet can lead to many unpleasant consequences. Besides the loss of visual charm and a foul smell, ill-treated carpets may suffer irremediable damage. Hence, it is better to entrust your carpet cleaning procedures to a professional carpet cleaning company.

In this regard, you must also understand that the term ‘carpet cleaning services’ covers a wider list of offerings than what comes to mind. Similarly, the terms and conditions, cleaning techniques, guarantees, price calculations, and insurances vary from company to company. If you are not careful about these, you might be in for a surprise. Likewise, unreliable cleaners will keep some costs hidden, which results in numerous disputes and discrepancies.

Therefore, before hiring a professional carpet cleaner, ask them a few questions to clarify important areas of concern and potentially contentious issues. In order to help you get an idea of whether the cleaner in question is the right one for you, this blog post discusses the main questions you should ask a professional carpet cleaning company before taking them on board.

What Type Of Carpet Cleaning Services Do You Offer?

Carpet cleaning is not the same for every setting. The cleaning product types, equipment, and techniques to clean in commercial settings are way different from those required for residential carpets.

Thus, the first question you should ask a carpet cleaning company is the type of services they offer. Do they solely focus on commercial carpet cleaning , or is residential carpet cleaning also included?

How Do You Calculate The Total Price?

You might think that a company will charge you per room only to be surprised by a per square foot bill. Similarly, if a company charges per room, ask them if they are going to charge extra for larger rooms. It is always a good idea to clarify price matters before the cleaning task is performed to avoid any disputes.

Are There Any Additional Charges?

This point is an extension of the one above. Hidden charges are the biggest problem when availing any service. Accordingly, unprofessional carpet cleaners will only reveal the carpet cleaning charges and surprise you with the additional costs of moving furniture.

Reputable carpet cleaners like Maple Leaf encourage transparency throughout the engagement.

Read Also: Maple Leaf Carpet Cleaning Your Go-To Place For Carpet Cleaning Services

Can You Provide A Free Estimate Of Your Services?

One of the best ways to avoid the above-mentioned price disputes is by requesting an estimate of the carpet cleaning costs. If the cleaner tries to beat around the bush, see it as a red light and move on from them as fast as you can. A reliable carpet cleaner will always be straightforward in their talk and estimations.

Are There Any Child Or Pet Safety Concerns?

When dealing with cleaning chemicals, safety should always be your top priority. Even the seemingly most harmless cleaning chemicals can make your pets and children fall ill if mistakenly ingested. Therefore, you must ask the cleaners about any special safety precautions. Health and safety-conscious cleaners like Maple Leaf utilize pet and child-friendly products.

Are your Products Eco-Friendly?

As Earth’s inhabitants, each one of us has a personal responsibility to preserve the environment. Thus, you must make every possible effort to do your part. One of the best ways to accomplish the latter is by building business relationships with companies that offer eco-friendly products and services. Maple Leaf is proud to be an eco-friendly carpet cleaning company.

Do You Have Liability Insurance?

Liability insurance is always an added benefit of any service. Although professional carpet cleaners are the least likely to damage your carpets or furniture, the presence of liability insurance will provide you with the needed peace of mind.

How Long Does The Carpet Take To Dry?

A proficient carpet cleaner should always give you an estimated timeline of the cleaning and drying process after the initial inspection. If they don’t, ask them how long the carpet will take to dry thoroughly.

Get The Best Carpet Cleaning Services In Edmonton

With twelve years of commercial and residential carpet cleaning experience and hundreds of 5-star reviews on Google, we stand out as Edmonton’s top-rated carpet cleaning company. Learn more about Maple Leaf and our top-rated services.

Want to get your carpet as good as new? Contact us now.

About Us

Maple Leaf Carpet Cleaning has provided professional carpet cleaning in Edmonton and the surrounding area for nearly a decade and is one of Alberta's most respected cleaners for residential and commercial carpets, upholstery and area rugs. We provide 5 star carpet treatments.

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