At Maple Leaf Carpet Cleaning, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you contact us or submit information through our website form.
1. Information We Collect
When you use our website or contact us, we may collect the following information:
- Personal Information: Name, phone number, email address, address of service location.
- Service Details: Requested services, preferred appointment dates/times, and any additional notes you submit via our contact or booking form.
- Technical Information: We may collect non-identifiable data such as your IP address, browser type, and time of visit (for website analytics purposes only).
2. How We Use Your Information
We use your information to:
- Respond to your inquiries or service requests.
- Schedule and confirm cleaning appointments.
- Provide customer support and follow-up.
- Improve our services and website experience.
We do not use your information for automated decision-making or profiling.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. Your data may only be shared with:
- Internal staff to coordinate and provide the requested service.
- Legal authorities, if required by law or to protect our rights.
4. Data Security
We take reasonable steps to ensure your information is protected. While our website form is secured, no method of internet transmission is completely secure. Please do not submit sensitive personal data through the form.
5. Cookies and Tracking
Our website may use cookies or simple analytics tools to understand how visitors use the site. You can adjust your browser settings to refuse cookies if desired.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Ask us to correct or delete your data.
- Withdraw your consent at any time (e.g., stop receiving communication from us).
To make such a request, contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Maple Leaf Carpet Cleaning
- 780 906 5237
- info@mapleleafcarpetcleaning.ca
- 3331 26 Ave NW, Edmonton AB – T6T 1P1
