Welcome to Maple Leaf Carpet Cleaning. By requesting our services or using our website, you agree to the following terms and conditions. Please read them carefully.

1. Service Agreement

By booking with Maple Leaf Carpet Cleaning, you agree to allow our team to perform the requested cleaning services at the specified location and time. We reserve the right to refuse service for any reason, including unsafe working conditions or inaccessible premises.

2. Booking and Cancellations

  • Appointments must be made through our website form, by phone, or by email.
  • If you need to cancel or reschedule, please inform us at least 24 hours in advance.
  • Cancellations made less than 24 hours before the appointment may incur a cancellation fee at our discretion.

3. Access and Responsibilities

  • You are responsible for providing safe access to your premises on the day of the appointment.
  • Please remove fragile or valuable items from the service area before our arrival.
  • If no one is available at the scheduled time, and no prior notice was given, we may consider the appointment forfeited.

4. Pricing and Estimates

  • All quotes provided are based on the information you submit and are subject to change upon inspection of the property.
  • Final pricing may vary depending on the actual size, condition, or requirements of the area to be cleaned.
  • We will inform you of any adjustments before beginning the service.

5. Liability

  • While we take every precaution, Maple Leaf Carpet Cleaning is not liable for any damage to existing stains, loose carpets, or pre-existing issues that worsen during cleaning.
  • We are not responsible for damages due to faulty carpet installation, pre-existing wear and tear, or hidden defects.

6. Satisfaction Guarantee

We aim to provide high-quality service. If you’re not satisfied, please contact us within 24 hours of your appointment.

7. Use of Website

  • The content on our website is for general information only and may change without notice.
  • You agree not to misuse our website or submit false or misleading information.

8. Privacy

We respect your privacy. Please refer to our [Privacy Policy] for details on how we collect and use your personal information.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any revised terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us: