FAQ

Frequently Asked Questions

Yes, we only use chemicals that have been tested and proven to be safe for domestic use.

Usually your carpet or upholstery will be completely dry within six to eight hours of cleaning. This will however be dependent on such things as the weather and how well ventilated the room is. Our cleaning experts will advise you on how to keep the carpet clean while it dries.

While we make every effort to leave the areas that we have cleaned stain-free we cannot guarantee that all stains will respond positively to our cleaning methods.

The time it takes to complete the job will depend how dirty the carpet is. Our cleaning experts will provide you with a timeline before they start cleaning.